PRIVACY POLICY
This website and associated digital services are owned and operated by Spark Maison. We respect your privacy and believe you have the right to understand why we collect your personal information and how it is used. This Privacy Policy applies to information that identifies you as an individual (“Personal Information”) that we collect through our website, as well as information we may collect offline.
This policy describes the types of information we collect from you and that you may provide to us when you visit or use this website (the “Website”). “You” or “user” refers to any individual accessing or interacting with the Website.
By accessing the Website, you acknowledge and agree to the practices described in this Privacy Policy, in addition to any other terms and policies posted on the Website. If you do not agree with this Privacy Policy, you should discontinue using the Website and refrain from submitting any Personal Information.
We may revise this Privacy Policy from time to time. Any updates will be posted on this page and will become effective immediately when published. You can review the “Last Updated” date at the end of this document. Continued use of the Website after changes are posted signifies acceptance of the revised terms.
1. Security Measures
Spark Maison implements reasonable technical, administrative, and physical safeguards designed to protect Personal Information from unauthorized access, use, or disclosure. These measures include limited access permissions and encrypted data processing where applicable.
However, no online transmission or electronic storage system can be guaranteed completely secure. Any transmission of information is at your own risk, and we are not responsible for security breaches outside our reasonable control.
2. Your Rights
Depending on your jurisdiction, you may have certain rights related to your Personal Information, including:
• The right to access the information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information where legally permitted
• The right to request a copy of your information in a portable format
• The right to opt out of targeted advertising and certain data processing
We do not discriminate against users for exercising their privacy rights.
3. Exercising Your Rights
To request access, correction, or deletion of your Personal Information, you can contact us at:
info.sparkmaison@gmail.com
We may require additional information to verify your identity before completing your request.
4. Information We Collect
We collect Personal Information in the following ways:
A. Information You Provide Directly
This may include:
• Name, contact details, and address
• Account login information
• Order history and transaction details
• Customer service inquiries and preferences
• Payment Details (processed securely by third-party providers)
B. Automated Data Collection
When you browse the Website, we may automatically collect information through cookies or similar technologies, including:
• IP address and approximate geographic location
• Device and browser type
• Pages viewed and time spent on the Website
• Referring website or link
Users may adjust their browser settings to manage or refuse cookies; however, certain Website features may not function properly.
C. Information from Third Parties
We may receive Personal Information from trusted partners who assist in fulfilling orders, processing payments, delivering communications, or providing analytics services.
This Website is hosted on Shopify Inc. Shopify’s own privacy practices may apply to data it processes on our behalf.
5. How We Use Personal Information
Personal Information may be used to:
• Process and fulfill orders
• Provide customer support and communicate regarding service requests
• Improve and personalize the online shopping experience
• Maintain and secure user accounts
• Develop and enhance products and Website functionality
• Detect and prevent fraud or unauthorized activity
• Conduct marketing communications only where permitted by law
• Comply with applicable legal requirements
6. Sharing Information with Third Parties
We may share Personal Information with external service providers who support our business operations, including:
• Delivery and logistics partners
• Payment processors
• Website and database hosting services
• Marketing and analytics providers
• IT and security professionals
We do not sell Personal Information.
We may disclose Personal Information if required by law or in connection with a business transfer, merger, or acquisition.
7. De-Identified and Aggregated Data
We may use and share non-identifiable data for research, analytics, or operational improvement. Such data cannot reasonably be used to identify any individual.
8. Targeted Advertising
Advertising partners may use browsing data to tailor advertisements to users’ interests across websites and applications. Users can manage or disable targeted advertising in browser or device settings.
9. External Website Links
The Website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before submitting any information.
10. Your Choices
Users may control cookie usage and marketing preferences, including opting out of promotional emails by selecting the unsubscribe option provided in each communication. Essential service emails will still be sent for order and account-related purposes.
11. Legal Disclosures
We may disclose Personal Information when required to comply with legal obligations, enforce our rights, or protect customers and the public from fraud or harm.
12. Children’s Privacy
The Website is not intended for use by individuals under the age of 16. We do not knowingly collect Personal Information from children. If such data is discovered, we will remove it promptly.
13. Confidentiality of Submissions
Any information voluntarily submitted to Spark Maison outside of customer support or transaction requirements should not be considered confidential unless legally required otherwise.
14. International Data Transfers
If you access the Website outside of Egypt, you acknowledge that your data may be processed in jurisdictions that may have different data protection standards.
15. Contact Information
To contact us regarding privacy matters:
info.sparkmaison@gmail.com
Cairo, Egypt